Support
MediaPath provides FREE, 90-day Technical Phone Support to
all customers at (973) 678-0999 upon registration of our products. Our Support hours are
9:00 a.m. (EST) through 5:00 p.m. (EST), Monday through Friday.
After the initial 90 days, charges apply to all support
except "Product Usage" questions.
Support Type
Price
Who to Call
Telephone
Support $55
(973) 678-0999
E-mail Support
$35
support@mediapathtech.com
On-Line Assistance
Customers can get support on the Internet in 3 ways:
support@mediapathtech.com:
E-mail problems, bugs or just questions to our Help Desk and get quick answers without
waiting on the phone.
Software Updates and
Product Documentation: Find updated files and documentation for our products.
Product FAQ: Find
answers to the most Frequently Asked Questions about our products. |