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 Support

MediaPath provides FREE, 90-day Technical Phone Support to all customers at (973) 678-0999 upon registration of our products. Our Support hours are 9:00 a.m. (EST) through 5:00 p.m. (EST), Monday through Friday.

After the initial 90 days, charges apply to all support except "Product Usage" questions.

  Support  Type             Price       Who to Call        

  Telephone Support        $55           (973) 678-0999

E-mail Support              $35              support@mediapathtech.com

 

On-Line Assistance

Customers can get support on the Internet in 3 ways:

support@mediapathtech.com: E-mail problems, bugs or just questions to our Help Desk and get quick answers without waiting on the phone.

Software Updates and Product Documentation: Find updated files and documentation for our products.

Product FAQ: Find answers to the most Frequently Asked Questions about our products.

 

 

 

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